Please note that in booking a place you are agreeing to the following Terms & Conditions.
These help to keep things running smoothly for everyone. We pride ourselves on our happy, friendly classes.
If you have any concerns about your child or the class please raise it with your teacher or contact the office as soon as
possible.
- Fees: Payment must be made in advance. We cannot guarantee to hold
a place in the event of late or missed payment.
- Cancellations: Classes are popular
and spaces are limited. Please let us know as soon as possible if you need to cancel so we can offer your place to someone
else. We're happy to accommodate you on another date if there is space.
- Refunds for single-day and holiday classes: you may cancel your booking up to 3 weeks ahead of the class date for
a full refund. At less than 3 weeks, a refund will only be made if someone else can be found to take the place.
There are no refunds for non-attendance on the day.
- Refunds for weekly classes: payment is made
for the term and not per class. Should your child miss a class their teacher will assist them in catching up.
Refunds for missed classes will only be made in exceptional circumstances.
- In the event
that we need to cancel a class a full refund will be made or a place on another suitable class will be offered. We will
give you as much notice as possible, but we cannot be responsible for pre-booked travel arrangements.
- Children's classes: Please note we will not accept any child under the age of 16 into the class under any
circumstances without the relevant contact details of parents/guardians, details of collection arrangements where appropriate,
and notice of any serious medical conditions being provided.
- Non-attendance: Should 3
consecutive classes be missed without explanation, Little Needles reserves the right to withdraw the place.
- Little Needles reserves the right to change dates, times and prices of classes.
- Data
Protection Act: In accordance with The Data Protection Act 1998 the information you provide to us will only be used
for the purposes of Little Needles enrolment and communication. No information relating to any of our pupils or customers
will be passed on to any third parties.
- Little Needles reserves the right to change these terms
and conditions at any time.
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